Frequently Asked Questions

FREE NATIONWIDE DELIVERY

Order now to receive your order

7th July-10th July

If you require your order delivered sooner than this please contact us on 0207 438 2031 or e-mail us at sales@londonhouseplants.com

*If we are able to dispatch/deliver your order sooner than these dates we will (at no extra charge)

If you would prefer for us to only deliver on the dates stated above or would prefer future dates, please do let us know via e-mail.

The LHP Guarantee

All deliveries are traceable and signed for. We guarantee your order will arrive to you safely and securely.

If you are unhappy with any aspect of your order, please contact us within a reasonable time period (we deem this to be within three days) of receiving your order by telephone (0207 438 2031) or e-mail (sales@londonhouseplants.com).

Payment

We take secure online payments via debit/credit card or via Paypal. We can provide full invoice receipts for orders & offer accounts for our regular business customers.

Returns

We accept returns within 14 days of placing your order. If you wish to return any aspect of your order please contact us via e-mail (sales@londonhouseplants.com). All returns are processed back into the card holder's account within 3-5 working days.